Opening Hours: June 28 - July 11
Log On to C&L / return to home


Search:

40,257 in-stock titles.

Week of JUL-5
Week of JUL-12
Week of JUL-19
from Week of JUL-19 on
June Releases
July Releases
August Releases
Latest Manga Releases
Latest Anime Releases
Latest Announcements
Customized Date-Range
First Time In Stock DVD & Blu-Ray & 4K UHD



Blu-Ray Discs
DVDs
Anime Music CD
Graphic Novel
DVD/BR Cases
Video Library Products
Out of Print DVD Titles limited to stock on hand
C&L Internet Club Catalog Listing
 
* New Manga
Dark Horse Manga
Kodansha Manga
VIZ Manga
Yen Press
Seven Seas
Misc Manga

New Anime
Anime Blu-Ray
Anime DVD
Aniplex
Funimation
NIS America Anime
Right Stuf
Sentai Anime
Studio Ghibli
Viz Media
Anime MOD
Misc Anime
Anime Moritorium

Poster (3D)
Bag (Shoulder)
Bag (Transparent)
Button
Cushion
File Folder
Handy Fan
Jotter
Keychain
Mouse Pad
Mug (Glass)
Mug (Porcelain)
Playing Cards
Plush
Poster
Puzzle
T-Shirt
Tattoo
Wall Scroll
Wallet

MOD Complete Listing
MOD on BluRay
MOD-CBS
MOD-Disney
MOD-FOX Cinema Archives
MOD-HBO
MOD-MGM Ltd Ed
MOD-Sony Choice
MOD-Universal Vault
MOD-Warner Archive
MOD-Misc
MOD-Anime
MOD-Horror
MOD-Recent
MOD-Coming Soon
MOD 1920s
MOD 1930s
MOD 1940s
MOD 1950s
MOD 1960s
MOD 1970s
MOD 1980s
MOD 1990s
MOD 2000s
MOD 2010s

Ultra HD

Blu-Ray
Blu-Ray 3D

First Time In

Highlights 2 Weeks ago
Highlights Last Week
Highlights This Week
Highlights Next Week

A A and E
Acorn
Anchor Bay
Arrow Video
B Bandai
BBC
BCI Eclipse
BlueUnderground
Buena Vista
C Christmas DVD
Christmas BR
Criterion Collection
D Discovery
Doctor Who
E Echo Bridge
F First Run Features
First Look
Fox Catalog
Fox New Releases
G Geneon
GiftSets
H Horror
I IFC Films
M Magnolia
Media Blasters
MGM Catalog
MGM New Releases
Music
Music DVD
Music BR
N Nat Geo
O Olive Films
P PBS
PHE
PHE Catalog
PHE New Releases
R RecentBR
RecentDVD
S Section23
Shout Factory
Sony Music
Spotlight1
Spotlight2
Spotlight3
Spotlight4
Spotlight5
Spotlight6
Spotlight7
Spotlight8
Spotlight9
SPHE Catalog
SPHE New Releases
U UHV Catalog
UHV New Releases
Universal Music
UMusic Sale
W Warner Music
Wellgo USA
WHE Catalog
WHE New Releases
WWE
* Out of Print
Out of Print Manga
No Discount Complete
No Discount non-MOD


Advanced Search
Contact Us
Deal by the Day
New Releases
Special Offers
Canadian Small Independent Dealer Program




:: Customer Savings Levels ::
Contact Us  
 
 

(last database update: Wed Jul 8 13:00:50 2020 PST)

Canadian Customer Group Levels Setting

In our efforts to identify our frequent and loyal customers, we assign a customer level to each of our active customers based on the statistical model below.

  1. Definitions:
    • Active customer: A consumer (end-user) who have made at least one purchase within the previous (rolling) 365 days and spent a minimum of $100 within the previous (rolling) 730 days.
    • Q0: Total amount spent during the previous (rolling) 0- 91 days period.
    • Q1: Total amount spent during the previous (rolling) 92-182 days period.
    • Q2: Total amount spent during the previous (rolling) 183-273 days period.
    • Q3: Total amount spent during the previous (rolling) 274-365 days period.
    • Y0: Total amount spent during the previous (rolling) 365 days period.
    • Y1: Total amount spent during the previous (rolling) 366-730 days period
    • Lifetime: Total amount spent from the very first purchase since registration.
    • EC factor: Easy Care Factor. EC=1 for most customer. EC will be reduced fractionally under the following circumstances: NSF on credit card purchases, invalid or inactive e-mail address, frequent cancellation of preorders, etc.

    For each active customer i, a rank value RV (i) will be calculated according to this normalised weighting formula:

    RV (i) = EC(i) * (W0*Q0+W1*Q1+W2*Q2+W3*Q3+W4*Y1+W5*(Lifetime-Y0-Y1))/W

    where

    W0=6, W1=5, W2=4, W3=3, W4=2, W5=1

    W=W0+W1+W2+W3+W4+W5.

    Thus, the RV(i) takes into account of all your lifetime purchases. It is a linear weighted sum of the customerís spending with the heaviest weighting assigned to the most recent 90 days purchases.

    Customers who are not active (by our definition) are excluded from the ranking calculations.

  2. Customer Group Levels
  3. Each active customer will be assigned a group level based on the value of RV. The group levels are determined according to the following percentiles:

    Group Levels

    1 (Top 3 %)

    2 (Next 12%)

    3 (Next 25%)

    4 (The Rest)

    B.C. Customers

    C43

    C42

    C41

    C40

    Canadian Customers (outside of B.C)

    C33

    C32

    C31

    C30

    The rank value (RV) is updated on a weekly basis. The Group Levels as shown in the customer personal preference section will be automatically adjusted once a month.

  4. What are the benefits?
  5. Benefits are assigned accordingly to individual group levels. Some of the benefits include

    • Higher discount off our based price
    • Priority shipping (including last in, first out)
    • Promotional items (most studios promotion items are available on request without qualifications)
    • Extended viewing window

  6. How do I get a higher ranking?
  7. It is clear from the ranking model that if a customer maintains the same purchase pattern, he/she will remain in the same group. A customer will move up or down the ranking ladder when he/she significantly increases or decreases, respectively, his/her buying pattern.

     

  8. Final Words
  9. We do not claim that our statistical model is 100% foolproof. After three years of testing, however, we believe that the model is stable and robust enough to separate a long-term loyal customer from someone who merely wants to do price comparisons.

    Dealers, wholesalers, or resellers, are excluded from the ranking calculations. Please refer to our Canadian Small Independent Dealer Program for special dealer pricing.



Monty Python's Flying Circus: The Complete Series: International Limited Edition Monty Python's Flying Circus: The Complete Series: International Limited Edition
Available Now!
Blu-Ray
Gladiator / Braveheart Gladiator and Braveheart 4K UHD
Available Now!
Gladiator Steelbook
Braveheart Steelbook
Gladiator/Braveheart
Friday The 13th 40th Anniversary Steelbook Friday The 13th 40th Anniversary
Available Now!
Steelbook
Pennyworth: Season 1 Pennyworth: Season 1
Available Now!
DVD
Blu-Ray
Portrait Of A Lady On Fire Portrait Of A Lady On Fire
Available Now!
DVD
Blu-Ray
Road To Wellville Road To Wellville
Available Now!
Blu-Ray
Tokyo Olympiad Tokyo Olympiad
Available Now!
DVD
Blu-Ray
Come And See Come And See
June 30
DVD
Blu-Ray
Evil: Season 1 Evil: Season 1
June 30
DVD
Black Clover: Season 2, Part 5 Black Clover: Season 2, Part 5
June 30
Blu-Ray
Collector's Ed. Blu-Ray
Miss Fisher And The Crypt Of Tears Miss Fisher And The Crypt Of Tears
June 30
DVD
Blu-Ray
Patty Hearst (1988) Patty Hearst
June 30
Blu-Ray
Scenes From The class Struggle In Beverly Hills Scenes From The class Struggle In Beverly Hills
June 30
DVD
Blu-Ray
Sukiyaki Western Django Sukiyaki Western Django
June 30
Blu-Ray



Account Information
Send me my Password
Contact Us
Smart Shopping Tips
General Sales Policy
Freight Insurance
A Few Words on Shipping






Company Information : Frequently Asked Questions : Related Links : Employment Opportunity : C&L SiteMap : Privacy Policy

Become a Facebook Fan · Join our Facebook Group
Copyright © 1995-2020 C&L Internet Club