:: Contact Us ::

In an effort to filter out spam email, we request that members use the following forms to contact us rather than emailing us directly.

• Accounting Request - for all money related matters, debits and credits
• Cancellation Request - to request for cancellation of item(s) already ordered
• Defective Return Request - to return defective or incorrect products
• Product Information - to ask about specific product information
• Promotions Information - to inquire about current promotions or sale programs
• Shipping Information - to inquire on shipment tracking problems
• Support Request - to get Technical Support with the website

• Member Feedback - to send us feedback and comments

• General Non-Member Query

Prior to contacting our customer service, you may find solutions to frequently asked questions (FAQ) here, while many other questions may be answered by reviewing our General Policies, Smart Shopping Tips, and Shipping Information pages.

Map and Driving Directions

C&L Multimedia
Unit 100-3731 North Fraser Way
Burnaby BC, V5J 5J2
Tel: 604-327-5000   Fax: 604-327-3472

For our out-of-town customers and dealers, here is the driving directions from the Vancouver International Airport:

• Follow the Vancouver exit (ie, cross the Arthur Lange Bridge)
• Take the Marine Drive exit eastbound
• Drive for approximately 10 km on Marine Drive then turn right on Boundary Road
• Drive for 1/2 block and cross over the railroad tracks
• We are on your left